Question 1

How do we ensure the quality and energy of your jewelry?

Accepted Answer

We craft each piece with the finest gemstones and skilled craftsmanship to ensure both beauty and healing properties. Our jewelry is designed to keep you energetically aligned and radiant. For care tips or assistance, contact us at [reecie@scorpielledesigns.com](mailto:reecie@scorpielledesigns.com). We're here to help you keep your adornments vibrant and full of sacred energy. 🌟

Question 2

How can you create a custom piece with us?

Accepted Answer

To create a custom piece, simply leave a message in the "Add Note" section of your cart before checkout. We'll collaborate with you to bring your vision to life, infusing each piece with sacred energy and intention. Full payment is required before we start crafting your unique adornment. Expect 2.5 to 3 weeks for waist beads and up to 2 weeks for other items. We'll keep you updated throughout the process and confirm details before shipping. Your journey to healing through adornment begins here. ✨

Question 3

What should you know about our returns, refunds, and cancellations policy?

Accepted Answer

Due to the personalized nature of our sacred adornments, we do not accept returns or offer refunds. If your item arrives damaged, please notify us within 7 days with photos for a replacement or repair. Cancellations are only possible before production begins, so contact us immediately if you need to cancel. Your satisfaction and trust are paramount to us. 🌸

Question 4

Payment Policy

Accepted Answer

At Scorpielle Designs, we aim to make your purchasing experience seamless and convenient. All orders, including custom and personalized jewelry, require payment in full before the order is initiated or any work begins. This policy ensures that we can promptly begin creating your unique piece without any delays. Before placing your order, we recommend reviewing our payment policy to ensure a smooth and hassle-free process. Thank you for choosing Scorpielle Designs for your jewelry needs.

Question 5

How can you reach out to us for support and updates?

Accepted Answer

We are here to support you on your journey. 🌿 For order updates and general questions, please contact us via chat or email at [reecie@scorpielledesigns.com](mailto:reecie@scorpielledesigns.com). We aim to respond to all inquiries within 24-72 hours and will keep you updated on your custom order's progress regularly. Your connection with us is sacred, and we are honored to assist you.

Question 6

How can I leave feedback or a review?

Accepted Answer

We love hearing from you! Share your feedback or reviews by emailing us or posting on our social media channels. Your opinions help us grow and improve.